Company Information
| Legal Name | Ebtnet Bilişim ve İnternet Hizmetleri Limited Şirketi |
| Address | Esenyalı Mah. Yanyol Cad. Varyap Plaza No:61 İç Kapı No:247, Pendik / İstanbul |
| MERSIS Number | 0323141039100001 |
| Tax Office / No | Tuzla / 3231410391 |
How to Reach Us
| Subject | Address |
|---|---|
| General enquiries and support | support at citiveo.com |
| Business listings and subscriptions | support at citiveo.com |
| Personal data (KVKK/GDPR) | kvkk at citiveo.com |
| Content removal and intellectual property infringement notices | support at citiveo.com |
Response Times
- General support: within 2 business days.
- Subscription and payment matters: within 2 business days.
- Personal data requests: no later than 30 days (KVKK Art. 13).
- Content removal notices: reviewed within 7 days.
Businesses on a paid plan receive priority support.
Direct Paths for Common Tasks
- Adding or claiming your business on Citiveo: business page.
- Subscription, invoices and plan changes: the Settings and Manage Plan screens in your business dashboard.
- Downloading your data or deleting your account: your Profile page.
- Reporting a review: the report button next to the review in question.
Address
Esenyalı Mah. Yanyol Cad. Varyap Plaza No:61 İç Kapı No:247, Pendik / İstanbul